On 1 April 2025, KEU Underwriting Managers marked a significant milestone – 24 years of excellence in underwriting insurance solutions for the film and events industry. Since our inception, we have remained steadfast in our commitment to service excellence, integrity, and innovation, ensuring that brokers and their clients receive insurance solutions that truly protect their investments.
As we celebrate this incredible journey, we are also embracing the future by unveiling our refreshed brand and a newly developed website. This marks an exciting new chapter in our history, one that reflects our dedication to modernisation without compromising the traditional values that have made us a trusted name in the industry.
A Journey of Growth and Success
Our story is one of continuous growth and unwavering commitment. For more than two decades, we have solidified our position as the go-to insurance solution provider for brokers servicing the film, television, advertising, and events sectors. From our early days to today, we have worked alongside brokers to develop tailored insurance solutions that address the unique risks faced by these industries.
We take immense pride in the fact that we have built a reputation for being an insurance solution provider that looks for ways to pay claims, not reject them. With one of the lowest repudiation rates in the industry, we have consistently demonstrated our commitment to fairness, efficiency, and ensuring that brokers and their clients receive the support they need when it matters most.
This dedication has seen us successfully process an average of 874 claims annually over the past three years, reinforcing our standing as an insurance underwriting manager that brokers can rely on with confidence.
Moving Forward: A Modern, Enhanced KEU
While our values remain rooted in traditional trust, service, and reliability, we recognise the importance of innovation and accessibility in an ever-evolving industry. That’s why, as we celebrate 24 years, we have chosen to refresh our brand and launch our newly developed website – a move that underscores our commitment to progress while maintaining the service excellence we’re known for.
Our new website has been designed with brokers in mind, providing access to enhanced resources, intuitive navigation, and a streamlined digital experience. Some of the key updates include:
- Refreshed Insurance Solution Brochures – Comprehensive, downloadable documents that outline KEU’s wide range of insurance products in greater detail.
- Informative Introductory Videos – Each insurance solution is accompanied by a video providing key insights and a clear breakdown of what is covered.
- Engaging Product Explainer Animations – Short, visually engaging animations that illustrate real-world scenarios, helping brokers and their clients understand how KEU’s insurance solutions provide protection.
- Training and CPD Accreditation via AC Develop – In collaboration with AC Develop, brokers can access an exclusive training platform where they can deepen their knowledge of KEU’s insurance solutions while earning CPD points to remain fit and proper in the industry.
Each of these enhancements has been developed to empower brokers with the knowledge, tools, and resources they need to better serve their clients in the fast-paced film and events industry.
Old-School Service, New-Age Innovation
What has remained unchanged over the past 24 years is our commitment to people-first service. While the insurance landscape has evolved with technological advancements and new industry challenges, we have remained dedicated to delivering the same personal, hands-on approach that has set us apart from the beginning.
Our brokers know that with KEU, they are not dealing with an automated system or a faceless entity – we are a team of real people, with real industry expertise, always ready to assist. Our commitment to old-school values, personalised service, and industry experience remains stronger than ever. We embrace technology not to replace service, but to enhance it.
With our newly designed website and enhanced digital offerings, we ensure that brokers can access critical resources, training, and support faster and more efficiently than ever before, all while maintaining our signature KEU service experience.
Looking Ahead: The Future of KEU
As we step into the next chapter of our journey, we do so with renewed energy and a forward-thinking approach. Our partnerships with brokers continue to be the foundation of our success, and we remain committed to working alongside them to provide tailored, industry-leading insurance solutions.
We are excited about the opportunities that lie ahead as we continue to adapt, innovate, and lead in the film and events insurance space. Our refreshed brand, new website, and enhanced resources are just the beginning.
To our brokers, partners, and clients – thank you for being part of our journey. Here’s to 24 years of success, and to many more years of growth, service, and innovation.
🌐 Explore our new website today: www.keu.co.za.
